One of the basic tools used to ensure Internet security is encryption. Encryption involves exchanging numbers between the end user's browser and the Internet Banking server. The numbers act as keys to "unlock" the connection between browser and server, much like numbers on a combination lock. The higher the number of combinations, the less likely it is that an outside party could decipher the key and access sensitive information.
It is also important to verify that only authorized users log into the Internet Banking system. We use password verification to ensure user authorization. For added security, if a password is entered incorrectly five times, we automatically lock the Internet Banking account.

We also "time out" an Internet Banking session after a specified period of inactivity. This keeps others from viewing or continuing Internet Banking activity if you leave your PC unattended. If you wish to shorten or lengthen the amount of time it takes to "time out" your session, click on the User Options link within Internet Banking.
Internet Banking utilizes multiple layers of encryption, screening and firewalls between your data and the Internet, thereby preventing unauthorized access.
All of our systems are secured with multiple layers of encryption, firewalls, screening, and filtering routers.

Our member's privacy and account security is a priority to Heritage Trust Federal Credit Union, and we would encourage you to follow some simple guidelines to add to that protection.

• Never reveal your password to any one for any reason.
• Take advantage of the case sensitive aspect of our password program. Alternate upper and lower cases i.e.: AbCCdsF
• Change your password (in Preferences) every six months.
• Use the Exit icon to end a session, do not use the back key.
• Do not set your Time Out Sessions (in Preferences) for too long of a time frame.
• Change your password whenever you delete a signer from your account.
• Balance your account at a minimum of once a month, so any discrepancies can be reported in a timely manner.
  

If you have any questions about Internet Banking Security or need assistance, please contact us at 843-832-2600 or 800-845-5550.

Heritage Online (Internet Banking) has been designed and tested to ensure that your account information remains secure and confidential.

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