Internet Banking Supported Browsers

In an effort to provide Heritage Trust Federal Credit Union members with the best possible products and services, we will focus our future development and support on current versions of leading Internet browser software. We believe that utilizing current generation software will ultimately optimize the Internet experience for our members.
For optimal security, Heritage Trust Federal Credit Union requires the use of browsers with 128-bit encryption to access Internet Banking.

Supported Internet Browsers / Operating Systems

How do I read this table?
To see if your browser is supported by Heritage Trust Federal Credit Unions Internet Banking, read across the row that starts with the Operating System you are using. Browsers that are "Recommended" have been thoroughly tested with Heritage Trust Federal Credit Union Internet Banking and support all the technologies we use. Browsers that are "Supported" have been tested with Heritage Trust Federal Credit Union Internet Banking and support at least a minimum amount of functionality, but may have minor incompatibilities or display issues.

* "Win 2000, SP4" refers to Windows 2000 Service Pack 4, and "Win XP, SP2" refers to Windows XP Service Pack 2. If you do not have the most recent Service pack for your Microsoft Operating System you may be missing out on important security updates. Please visit windowsupdate.com to see if your Operating System needs to be updated.

What browser am I using right now?
To find out...

• At the top of your browser window, click on Help.
• Select About [browser name].
• This will tell you the version of the browser you are using. Compare this version number to the table above.

Incompatible Browser Versions
Browsers that are "Not Supported" or do not appear on this list should not be used to access Heritage Trust Federal Credit Unions Internet Banking because they may present a security risk or not support the basic technologies necessary to use Internet Banking.
If you are using an older version of one of the browsers listed above, we recommend you upgrade your browser. Using the newest version of your browser helps ensure that you are protected by the most recent security updates and will improve your experience on this and other web sites. Please be aware as the Internet grows so does the technology around it. Browsers that work today with Internet Banking may become obsolete in the future.

Note for Internet Explorer Users
Please note that some older versions of Microsoft Internet Explorer have been known to have problems with Secure Socket Layers. Microsoft is aware of the problems and have placed several patches on their site for the Internet Explorer browsers. Microsoft also made some recommendations as to what version may fit your needs. You must have all of the patches installed to your browser in order for it to work properly with Internet Banking.

Enter Internet Banking

Browser Frequently Asked Questions

How do I know if my browser supports 128 bit encryption?
Most browsers currently available support 128-bit encryption. To determine if your browser supports 128-bit encryption, click on Help in the toolbar of your Internet browser and click on About [browser name]. A pop-up box or window will display.
For Internet Explorer - Next to "Cipher strength" you should see "128-bit".
For Netscape - the following text should appear: "This version supports high-grade (128-bit) security with RSA Public Key Cryptography".
All versions of Firefox 1.0 and greater support 128-bit encryption.
If your browser does not support 128-bit encryption, you will need to upgrade to a browser that does in order to continue to access secure pages of the website. See the list of compatable browsers at the top of this page.

Why has Heritage Trust stopped supporting all the earlier versions of the most common browsers?
Heritage Trust has not stopped supporting some earlier versions of browsers, and many of the earlier versions still work with Heritage Trust products. However, due to the proliferation of browsers and browser versions, it is no longer feasible for us to test and certify every browser version used to access our products.

Does this policy mean that users who don't have one of the browsers listed above will not be able to access Heritage Trust's website or Internet Banking any longer?
Many browsers will still work fine with Heritage Trust products. In fact, there are currently over 200 different browser versions that are used to access Heritage Trust applications, though not all are certified.

If you have any questions about Internet Banking Supported Browsers or need assistance, please contact us at 843-832-2600 or 800-845-5550.

Heritage Online (Internet Banking) has been designed and tested to ensure that your account information remains secure and confidential.

Bill Payment Disclosure | E-statement Disclosure | Internet Banking Disclosure
Privacy Policy | Web site Disclosure