Using The Auction Web Site
The Web site -- brought to you by Heritage Trust and powered by TitleAuctions is designed to offer competitive-bid auctions for pre-owned vehicles. When you use the Web site to bid on a vehicle, you can keep track of your bids until the auction closes. Keep in mind that when you place a bid on this Web site, you are entering into a legal contract for the purchase of a vehicle, so bid carefully.

• Registration - If you only want to browse vehicles in these auctions, registration is not required. If you want to bid on a vehicle, or post your own vehicle for sale, you must be registered. Registration is a simple process. It's important to note that we respect your privacy; your registration information will be used only to facilitate auction transactions. We will never share or sell your information to third-party organizations. The three-step registration process will take less than five minutes. It consists of

1. Reviewing the payment agreement.
2. Completing the registration form.
3. Confirming your registration.

Shortly after completing the registration form, you'll receive an email confirming your registration, email address and password. Once you've received this email, you're ready to begin bidding!

• Log In - Just as with Registration, you can browse the Web site without logging in. Once you decide to bid on a vehicle or post a listing, you must log in. In this way we can ensure the integrity and security of the information and transactions related to this Web site.
• My cuAuctions - This area of the site allows you to update your personal information, place a watch on vehicles you're interested in, monitor any bids you have placed and, in some cases, post your own vehicle for sale.
  When you are ready to have a look, Go to the TitleAuction Auction Page.

Frequently Asked Questions
How do I purchase a vehicle using the internet?
How is this different than eBay or Yahoo Auctions?
Can I trust you with my personal information?
Can I see the vehicle before I bid?
Who is responsible for shipping/delivery and storage?
More about the Auction

How do I purchase a vehicle using the internet?
It works very similar to other auctions in that you put in a bid for one of our pre-owned cars at the TitleAuction Auction Page.
The highest bid amount is always shown, and you can increase your bid in response to other bidders. You can also use proxy bidding. That means you can enter the highest amount you're willing to bid. If another bidder enters an amount higher than your current bid, TitleAuctions will gradually increase your bid amount up the maximum that you set. We'll also alert you via email when someone has outbid you giving you the opportunity to increase your bid amount. The highest bidder at the end of an auction is obliged to purchase the vehicle in accordance to the auction payment terms (per their acceptance of the TitleAuctions Payment Agreement.)

How is this different than eBay or Yahoo Auctions? (back to the top)
Vehicles on TitleAuctions are owned by Heritage Trust FCU. That means you can trust us to make full disclosure about the vehicle you buy, and you can be confident that we will work with you to make the transaction smooth. Also unlike the eBayMotors and Yahoo! Autos, you'll never encounter a dealer on TitleAuctions. With TitleAuctions you can buy without the usual dealership mark-up, and avoid the usual dealership hassles. You'll be working directly with the credit union.

First, register to bid - it's free there's no obligation (back to the top)
Heritage Trust FCU will require some information from you in order to finalize the vehicle transaction, should your bid win. The registration process captures that information. Once you have completed the on-line registration it takes a few minutes (usually 5 minutes or less) to create your account and update our database with your information. To complete your registration, simply click the Activate link in the confirmation email you receive; this will open your account. Once you have reached this point, you're ready to begin your bidding.

Can I trust you with my personal information? (back to the top)
We are passionate about maintaining your privacy. Your personal information is kept secured and strictly confidential using the most stringent security protocols currently available. Your information is never shared with any outside party. You're protected by two layers of high security - Heritage Trust's Privacy Policy and TitleAuction's Privacy Policy both are available on line. We do not provide your name or personal information to anyone else - period.

Can I see the vehicle before I bid? (back to the top)
Of course, not only can you see the vehicle on-line, if the pictures shown on TitleAuctions do not provide you with enough information, you can contact Heritage Trust Federal Credit Union by email at Heritage@htfcu.com or by phone at 843-832-2600 to schedule a test drive; the telephone number for scheduling an appointment is also shown next to the item you are bidding on.

Who is responsible for shipping / delivery and storage? (back to the top)
While most of our bids are local, we do have successful bids from all over the world. As a successful bidder, you are responsible for picking up the vehicle or for shipping and delivery to your location. There are many shipping options available to you including United Road and McNutt Auto Transport Service. You have 5 working days from the date of your successful bid to pick up your vehicle and avoid additional storage fees. If the vehicle is not claimed within 5 days of a successful bid, Heritage Trust will bill you for storage fees at $5.00 per day for every day after 5 days.

More About The Auction (back to the top)

• Vehicles For Sale - These vehicles are a mix of high quality pre-owned automobiles offered by Heritage Trust Federal Credit Union.
• Member Vehicles For Sale - These vehicles are posted for sale by credit union members. Shop for cars and trucks, motorcycles, boats and RVs from your fellow members. Don't forget to finance the purchase through Heritage Trust!

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