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Important Information
About Procedures for Opening a New Account.
To help the government fight the funding of terrorism and
money laundering activities, the USA Patriot Act, a Federal
Law, requires all financial institutions to obtain, verify,
and record information that identifies each person who opens
an account.
What this means to you:
When you open an account, we will ask for your name, address,
date of birth and other information that will allow us to
identify you. We may also ask to see your driver's license
or other identifying documents.
For the purpose of the regulation, an "account"
includes every formal Credit Union relationship that entails
ongoing services, dealings or transactions. Some examples
are a deposit account, loan, trust relationship, or safe deposit
box rental.
If you request to open an account or become a signatory on
an account with Heritage Trust Federal Credit Union and Heritage
Trust has not previously verified your identity under then
new regulatory requirements, Heritage Trust will request documentary
verification of your identity, such as driver's license or
passport and/or it will verify your identity through other
nondocumentary methods. Similar identification requirements
apply to business entities such as corporations and partnerships.
In all cases protection of our members identity and confidentiality
is the Heritage Trust pledge to you.
Why we ask for I.D.
"May I see your I.D. please?" This question can
be irritating and quite frustrating when trying to cash a
check or conducting other financial transactions. For your
safety, Heritage Trust requires that each member be positively
identified in order to receive funds. This procedure protects
members against the possibility of loss of funds.
ID theft and forgeries are on the rise nationally. No financial
institution is immune to these losses, but they can be minimized.
If you receive an e-mail that warns you, with little to
no notice, that your account will be closed unless you reconfirm
your billing information, you should not reply nor click on
the link in the e-mail. Instead, contact the company directly
using a telephone number or Web site known to be genuine.
You should avoid e-mailing personal and financial information.
When submitting financial information through a Web site,
look for the "lock" icon on the browser's status
bar or "https" in the address to see if the Web
site is secure.
You should review credit card and credit union account statements
as soon as you receive them to look for unauthorized charges.
If the statement is late by more than a couple of days, you
should call the credit card company or credit union to confirm
your billing address and account balances.
If checks are lost or stolen, usually some time elapses before
the loss is discovered and reported. It is during this time
that the forger will try to present a check to be cashed.
The best defense is to require positive identification such
as a driver's license or a picture ID.
The Credit Union wishes to provide fast, efficient service
while protecting members' assets. We apologize for any inconvenience
and thank you for your cooperation.
Information sent via e-Mail
If a member requests information to be sent via unsecured
e-mail, that information shall be sent at the risk of the
requesting member. Heritage Trust Federal Credit Union shall
not be responsible for any misuse of that information by any
person or persons.
As of March 2008
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